
Merlin the Compliance Wizard
Welcome! For the next 5 days I'll teach you the platform, review your first certification with you, and help you get your whole portfolio in — either by mass upload or by sending onboarding links to your regionals and property managers.
Everything you upload during the trial is kept. Subscribe and it becomes your live portfolio.
Trial days left
5 of 7
Trial steps complete
1 of 4
Free AI reviews used
0 of 3
Post-trial file retention
14 days
Merlin's trial plan
Work top to bottom — nothing here takes longer than a coffee
- Take the tour
Learn the platform with Merlin
6 minA 6-minute guided tour of the dashboard, review queue and rule packs.
“Follow my wand — I'll show you where compliance hides.”
- Upload a certification
Upload your first certification
4 minDrop a TIC, income certification or recert packet. AI scores it Pass/Fail with cited rules.
“Give me your ugliest file. I love a challenge.”
- Mass upload properties
Mass upload your property details
12 minExcel, CSV or a software export — AI maps the columns to CertivoIQ fields.
“One spreadsheet, one poof, a whole portfolio.”
- Send invite links
Send onboarding links to your team
3 minEnterpriseEnterprise trials can invite regionals and property managers to upload their own property details.
“Delegation is the strongest magic there is.”
Mass upload during the trial
Get a head start — no plan required
Drop your rent roll or property export
XLSX · CSV · Yardi / RealPage / MRI exports
Property records during the trial are capped at 3. AI review of certifications is capped at 3 files until you subscribe.
Delegate onboarding
Enterprise trials send secure upload links instead of doing it all themselves
- Regional managerAll properties in a region
- Property managerOne property
- Compliance specialistCertifications & findings
- Owner / asset managerRead-only portfolio view
Team onboarding progress
Who you invited and how far they've gotten
- uploaded
Dana Whitfield · Regional manager
dwhitfield@harborline.com · Southeast · 14 properties
- in progress
Marcus Bell · Property manager
mbell@harborline.com · Harper Mill Lofts
- invited
Priya Raman · Compliance specialist
praman@harborline.com · Certifications
- invited
Tom Alcott · Property manager
talcott@harborline.com · Cedar Grove
Your trial uploads are kept for 14 days after the trial ends
What happens to your uploads if you don't subscribe right away
If you subscribe during the trial, everything you uploaded carries straight into your live portfolio. If you don't, all properties, residents, certifications and AI review results stay parked for 14 days. On the 15th day after the trial ends they are permanently deleted and would need to be re-uploaded.
Day 0–7
Free trial
Full AI review, mass property upload, Merlin guidance.
Day 8
Trial ends
Automated reminder email goes out 24 hours later.
Day 8–21
14-day grace hold
Files retained, read-only. Subscribe to restore instantly.
Day 22
Permanent deletion
All trial data purged — re-upload required.